Terms & Condition

Welcome to The Experts!

Introductions

Welcome to The Experts a brand owned ATR Technologies refered to here as 'We', where we provide high-quality beauty salon services at your doorstep. Our on-demand services are designed to offer you convenience, flexibility, and exceptional customer service. We take pride in our work and strive to ensure that all our clients are satisfied with the service they receive.

To ensure a seamless and enjoyable experience for our clients, we have established these terms and conditions. By using our on-demand beauty services, you agree to abide by these terms and conditions. Please read them carefully and contact us if you have any questions or concerns.

Terms and conditions for The Experts beauty salon on-demand services:

Bookings and Cancellations: All bookings for our on-demand beauty services must be made through our website. We require a minimum of 24 hours' notice for cancellations or changes to any appointment. Failure to provide the required notice may result in a cancellation fee.

User Agreement: By using our on-demand beauty services, clients agree to the following:

  • a. To provide accurate and truthful information when booking our services.
  • b. To comply with our cancellation policy and provide the required notice if cancelling or changing an appointment.
  • c. To provide a safe and appropriate environment for our staff to perform the requested services.
  • d. To disclose any health conditions, allergies, or sensitivities prior to receiving our services.
  • e. To treat our staff with respect and professionalism at all times.
  • f. To comply with all applicable laws and regulations related to the provision of our services.

We reserve the right to refuse service to anyone who violates this user agreement or our terms and conditions. We also reserve the right to terminate any client's account or access to our services at any time for any reason.

Payment: Payment for our on-demand beauty services must be made in full at the time of booking. We accept all major credit and debit cards. We reserve the right to cancel any booking if payment is not received in full.

Service Locations: Our on-demand beauty services are available within the service areas we have listed on our website and mobile app. We reserve the right to decline service requests outside of our service area or in areas that we deem unsafe.

Service Guarantee: We strive to provide high-quality service to all our clients. If you are not satisfied with the service you received, please let us know within 24 hours of the appointment. We will do our best to make things right and ensure that you are satisfied with the outcome.

Health and Safety: We prioritize the health and safety of our clients and staff. We follow strict hygiene and safety protocols and use only high-quality products and tools. We ask that clients disclose any health conditions, allergies, or sensitivities prior to receiving our services.

Liability: We are not liable for any injuries, damages, or losses that may occur during the provision of our on-demand beauty services. Clients assume all risks and agree to release The Experts from any liability for any such claims.

Intellectual Property: All content on our website and mobile app, including but not limited to logos, images, and text, are the intellectual property of The Experts. Clients are prohibited from using any of our content for commercial or personal use without our prior written consent.

Privacy: We take our clients' privacy seriously and adhere to all data protection regulations. We collect and use personal information solely for the purpose of providing our services and do not share any information with third parties without the client's consent.

Changes to Terms and Conditions: We reserve the right to modify or update these terms and conditions at any time without prior notice. Clients are responsible for reviewing the terms and conditions periodically for any changes.

By using our on-demand beauty services, clients agree to abide by these terms and conditions. If you have any questions or concerns about our terms and conditions, please contact us for clarification.